A year of sadness

It's now my batchmates' and myself first year anniversary. This marks last year's first day I started appying for this job! Yet, I was so naive about what is to come! Full of hope and broader opportunities I felt that awaits me! At the time call center buzzword was unknown to me and never understand until you're in. Unknowingly realizing eventually that this would lead to a job that will turn out NOT what I expect! It's what my family needs. A year ago, I need a job to start up for my family. I had to make lots of sacrafices that includes the other opportunities my line of work could have offered! It was the money that made me come here like a fly in a flytrap. I ended up to be a digestion for this job. Most of my batchmates have AWOL if not gave up a few weeks due to stress never had experience by myself or by them. They never worked in this industry before. At least, most of them are single and free to do whatever they want. The training period made us felt very very welcome, and lasted for almost 3 months, that's why we never felt the tension during those times. We have enjoyed the welcome! The promise this job awaits(the money) and the opportunity it promises came to fruitition, that I had no contests. The company is ok for me. It's only me, I'm not quite cut out to be in this type of work. I enjoyed being with new friends. It was the only time during December that when I started to feel that saddness and stress sets in. I was working in a nightshift, having to wake up in the evening and go home early in the morning, sleeping in the day time when my wife is awake. I felt I was so alone, all the more alone than when I was working in a NORMAL job. I have no choice, me and my wife would argue before about this job. That it's not for me, but she wanted to stay here, just for the money to pay debts that accumulated from looking for a replacement job. I don't blame her for being so strict for our future. She's doing that for our family. It's never easy on my part being the guilty party. I never have a peaceful heart when I'm here working. I'm always in a bad mood, always stressed whenever I come to work. Everyday I had to cope with this feeling. Well, I've rant enough. Happy Anniversary to my job.

Not living my dreams

I was suppose to post this on a Monday, but I forgot about it so I'll post this separately today.I wake up everyday just to go to my work. It's Monday again, my week starts off with a well rested weekend. Hardly did anything at all during weekend but drive my family to and from places to eat out, then go home. A good 2 to 3 hours family fun. All is well, until It's Monday again! Going back to my place of work, same cubicle, same old taking in calls again. I hope nothing unusual happens again! The best thing that can ever happen to me is either go to a different department that never takes calls, I will be the most happiest person in the world if that happens! I wish it does! I'll be forever greatful. Anything not taking any calls anymore is one of my year's wish. Looking for a high paying job, or keeping this one as long as I never take calls anymore! That's the only way that make me happier!! I don't mind doing clerical work as long as I don't want to take in calls anymore is my wish! No more wishy washy calls!! That's all!!

weekending in sadness

My week started with me being absent on a Monday night, which I assume I was schedule for an off, but not. My fault. The truth, I really intended not to come. Shut all my line of communication and spent the rest of the night sleeping my hearts out! The next day, I was late becuase I woke up late, earlier the day, my family went shopping for a baby chair. I don't mind and don't care anyway. Though I don't intend to challenge the powers that be, but they gave me powers of speech and lecture on compliance and next time thing... I had no choice but as usually comply to the rules. The system is good if you work with it or else working against will mean termination! That I don't intend to ge to that point! It's like commiting suicide(Hara-kiri), but in a embarrasing way. I will not get a replacement job that way.

This line of job is like love, you just have to make sacrifices in order to make it all work. The next day, 15 mins before my shift ends, I got a client who so irate to the next level, it require for my supervisor to barge-in to see what going on, thanks to that I now have to release it due to degrading accusations on me! I warned him 3 times that's it. He's not being polite and with my supervisor's go signal, release the "prick". Up to this I'm still having repercussions about it, but I had to get over with it. Today, which is my last day of the week, I've experience a magnitude 4 on the ritcher scale earthquake, while taking in a call. Of course I had to remain compose all troughout the 30 seconds jolt, but it was not that too shaky. The feeling is like on a boat on calm waters while makeing your way to shore. I just hope next week would not be that too exciting. I like it quiet day without any of those excitement! Enough for today. I still hate this job anyway. It doesn't matter! All I want is just the money! that's it!

The evil within!

It starts as a simple option one can have, some people can manipulate and twist the truth to further take us away from the truthful reality. They hire famous people to make it more believable. It makes you believe how it can be benefitial to all if you have this. You may have at least two in your keeping. It remains dormant when unused, a blessing a first. It may appear innocent. One may use a way to tempt to your needs or wants! NO! Never ever get one! Don't even feed it!! Specially when you're online, it appears as a popups! Never click them! It's food for this monster! You'd only make it wake up and destroy you!! That's when the sin of vanity or greed comes in. It makes you feel powerful. You have endless options suddenly! You can get everything on earth, in the internet and over great places in seconds! Other twisted people may take advantage of this, use this monster and steal it's eggs and buy/sell it for thier own selfish ways! They may find ways to make this monster go berserk and destroy you in the process without you even realizing it! Now for an average eraning joe like me, the feeling would make you like a king! You can even use it to anything at your disposal! Use it for health, well-being, cars or if possible a house of your own! It seems so cool to have this, it makes your social status higher if you have this! In short, it makes you a Demigod. All this is just skindeep! All that feeling is just mare worthless! All a fantasy! Everything is falsehood! A big deception! It will and can enslave anyone who gets hold of this! It's no excuse if you have misused that power or misplace this! It's no excuse if you try to get away! It's bonded with the law of the land. Defy this and you get in trouble for the rest of your life! So the only option to make up for the losses is either getting a job that pays up all the what you made. It's only natural to work for it. Toil! Enslave for many years! Make sure during the years of work that you lock this monster you've made out of it! You cant destroy it! it becames a part of your little system of your life! Can't just get rid of it when it's part of your everyday life! Somehow this monster made its way part of your necessity in life like, water, electricity, food, shelter! Until you can't break free from it anymore!! As the head of the family, you have to work day in and day out to meet the demands or it will do you in if you dont. If you fail, it even put you in a much deeper pit,soo hard to get out, you'll just need to DIE, literally, to get away!! If you still cant guess what I mean, then you're one lucky dude! My advice, NEVER GET ONE!! Start your own savings account or there other ways to save money! Never ever get one of these things! I regret the day I over use this monster, and now I want it out!! It not that easy! Now, I have no choice but to work for it! Be a slave of it! I regret having it! One day if this is over, I'll just toss this monster out of the window, shreded and cut into million pieces! Burn at a stake! Anyway, I've rant enough.

"The day I said goodbye"

Well... to my "Client Satifaction" button, and handed to our weekly top performer now. My Rate as of this week came down from a 100% to a mere 87%ish. I don't mind. It does not bother me one bit. The fact that I was absent yesterday, and I have to make an excuse for not coming. I know the procedures of informing our supervisors before commiting to this act does, but I did not do it, instead , went to sleep that night without any remorse. I don't mind being cast aside, I had other things in my mind, and want to do other things. I went back to taking calls again, feeling empty and secluded from my own personal desires!! I want out, but I have no choice! I'm in a fix, can't get out! I'm in a system that I alone cannot break! It's a force much greater than God, whom will decide what my fate here be in the coming months or even years to come! For what!! I'm a slave of something much greater than what's holding me in here! This is the most deboius and most atrocious thing that man has ever created since money was invented! It's pure evil! The time has come that I will spread through the pages of this blog, where such evil I can't begin to describe!!

This has it's humble beginnings, but it's getting hold of my family!! I can stop it, but if I lax on it, it becomes more than just a snake! More tomorrow!!!

Flick of a switch

It's been almost months since I last logged here and yet I still felt different, interms of stress.In the previous month, our team was ranked as the top performerfor 3 weeks. I, personally had 6 100% reviews from clientsthat gave me perfect scores! I can't contest that! I felt nicefor a while until the stress comes in. I was compelled to think about changing to a better place, namely a chat support queuewhere the stress level, accourding to a friendwho's been from tech to chat, was far from amanageable level and I will not regret joiningthe queue. You can chat with clients in termsof tech issues with a certain techniques. Tome it's paradise I see there. My friend gotkick out from his previous tech department tochat department. I can't imagine in his level intech is soo high, he's once had a good review from a client 80%ishwhen he was told it took him too long to handle a client(12Min)he was adviced by the supervisor to concentrate on shortening, Not only I can't beleive he was forced to by himself to resolvethe calls thus lowering the satifaction rate to 70%ish whichcaused him his demise to his department. His supervisortransferred him to chat. Without any regrets, move to chat,He looks so stress free already. The Chat department is a totaly different department than on a regular department. From taking in calls to chatting with clients. A pretty far fetch. For instance, if a client is angry, you cant feel that anger, all in text, maybe all capsfor being too loud now, just click the off button and you'redone with the chat. The difference from a call is hearing the anger from them, being shouted at. To me, whenI visited a forums lately and reading about an argument in athread, I felt the anger! I don't like it at all. It felt that the irate poster was so offended that he'd tell anyone there in that room about it.It's like little children trying to be old when in fact oldpeople turning to children. It's the tantrums I hate about it.I really hate people so angry at something that they thinkit's your fault. I really don't like that. I'll probably willnever get used to it. All I wish that all pain wouldjust go away like that. At a flick of a switch, it's gone.