My last 30 days

Last February 19,2007 I've decided and submitted my resignation. I've talked with my TL and Soic Rache about leaving that day, and they kept on convincing me not to leave because of low head count and when they saw me really refusing, they kept telling me about the good of my family and they will suffer if I leave. At this point, I only would think about my sanity in this type of 'health-hazardous' job. Although, I gave them my reason that my leaving is a career change, the real reason is I don't like to take in calls any more! I get so stressed out in doing so! In the end, they gave me 2 options; the first one is to work until March 5 only and the other is to serve 30 days. So I chose the second option and finally left me with the option to retract my resignation any time before 30th day (March 21st, 2007). This should have never happened if only they did not refuse to hold my LOI(Letter of Intent) to a different department. I've always wanted to try the programming department as Microsoft Application Developer. This started my grudge over the boss, not TL. They have the capability to put me wherever they please. At this point, their reason is my record is not qualified due to some unauthorized absences, some lates, KIR violations, IR voilations to name some of my infractions and a more minor reason is very very low head count due to very high absentism and some agents refuse to work or AWOL(How Ironic, just remove the 'W' and it reads 'AOL')! Now at this point I'm so fed up about the situation and want to quit. I had to go back and take in calls for the next days. There had been changes in the schedules as my offs were almost compress to 4 days off. Anyway, I took advantage on those days off. Oh I also serve my 3 days of SITE for taking an unauthorized absent, the week earlier. Something that I DONT REGRET taking. At least I took that opportunity to check out some company. So I did, I had my final interview last Sat March 18, 2007 and I'm just waiting for my 30 days to end soon. Now, the bad news I got is that I will get my final pay 45 to 60 days later. they're going to evaluate my PA(Performance Aptitude) if I make it good. and hopefully will recieve a higher final pay soon. All I have to do now is get all my modules and make sure everything is in order! Say some goodbyes to good'ol friends and teammates.
I will still leave this site open for comments! But I pray that I will never log-in here any more! This blog is meant to be my only outlet of frustration over my call center job! I pray this will never be re-opened anymore! I feel happy and contented now. This is officially my final day here in AOL FPS. I face a new day for a new job awaits! I thank everyone who posted their comments and left their tag message. Thanks to Third, momel, some ex-etel employee(yeah I wish I could their asses but, I'm a carefree, peaceful guy, and never resort to violence. There are some ways to do it, like incurring 7 KIR violations and 3 IR violations in the last week taking-in calls, I made my TL worked up a sweat just to explain to his bosses about all my QA infractions. Although it was unintentional, but hopefully would satisfy some of Ex-Etel employee's comments on 'kicking their ass'.)

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So this is THE END and GOOD RIDDANCE!!!!

Finally, I've Decided to quit!

I can now say what I want to say here! So no more crytic words anymore. To begin, after almost 7 months in AOL FPS, I finally hit the fourth and final tardiness. Of course I got coached on my third encountered, complete with all the notes and documents with the date and time of the lates I've incurred over the past week, before my four day vacation. It also has the CITE form for my unauthorized absent way back in Jan. They have not served the suspention yet. All my career here in Etelecare has been smudge with that record since I got here in this program. To top it all, I also have a KIR(Keep It Real) violation twice for cancelling a MusicNow account without proper verification.

All my MSI(Member Survey Index) were all satisfactory. Only my being late and absent ruined that. The other reason that contributed to this anxiety is my request to be transferred to a different program where one does not need to take-in calls. I beleive that's where the IT department is for. That too they hold my request for transfer. Fret no more, I'm going to leave eTelecare quietly. Only this blog is the reminder of what this company and program is all about. Today, I was late again, now I dont have the face to showup anymore. I'm going on self-termination! I logged-in, leave AOL-FPS for good. I can now happily announce, with all gladness................................................

........................ I QUIT ........... I will no longer work here in Etelecare! I will look for other jobs elsewhere!! I have nothing against this company, but I really hate to work in call-centers!

This will be the Final blog entry of this Memoirs! I will not close it yet, but leave it active for a few months!

What I will do is leave my ID and badge here and walkout! Never to be seen again!

To my former team mates, farewell. I thank you for your support. To my former Team leaders, I am really glad to be part of you. So long. I will follow where I am happy. Thanks for the support! For the people I personally know who knew this site please think of this as moving on.

I QUIT AOL-FPS! ADIOS! Now I can move on to my normal life!

A Valentine's Wish

The same as my first wish. Let me repeat, maybe this might work. I wish not to work in this damn department anymore, as a call center agent. Wish to be working in a normal job. An IT job that is decent enought not to pressure one everytime you come in till you leave. Although, there had been quite some long avail time, but this company is still looking for ways to hire more new blood to get all those phones ringing. Well my counter-wish for that, I wish this company closes!! HA! That is said and final! I'd rather find another job than this!! Let them all burn in HELL!!

A simple wish

My wish would be, a peaceful life. Stress free. Filled with loving family and friends. Time, lots of it, to spend it with them. A job that I really love. I don't mind the salary, as long as you're not a slave to it and it's selfish rules. Whenever you ask for a request, they grant them without excerting your rights too much! I wish a job where I can express my creativity and my love for it! Surely it is not a call center representative! I'd rather wash the bowl of a toilet than work and toil like, you never have the freedom to be what you can be! That's all I wish for this day.

Finally taking my Leave

It's now official, and filed it. I will finally have my long awaited, long wanted leave, after or since Chirstmas!! I feel much relieve. Now, doing something during my leave is another thing, I'll think of ways how to quit here in this department if they wont let me move to another this time! I'll rant about this in some other times.

Now, coinsiding with my 2 day leave(which is the maximum this dog gone department can offer)is my 2 days off. So a total of 4 days shore leave. I know it's not enough but It's all this pathetic department can offer me.

Ways to quit

I've been thinking ways to quit this hellish place! Whenever I try, I never get the chance to! I'm not feeling very happy with all the developements happening here! The same old thing(rules) applies. The only way to quit here outright is to have a terminal sickness, or catch an epidemic that would infect everyone here at work! Those are the only options I have left. I have not decided to resign yet! I just need the right time to execute this! If ever my brain would stop I guess I would well be dead!

Troubling turns! Disturbing news!

Procedures.. Rules.. Guidelines.... This is getting tougher and tougher to get out of this department than I bargain for. Unlike on the previous department I been, I never, NEVER had any problems shifting to another department! Now, you had to follow rules. I've consulted others regarding to transferring, what came up are some answers that greatly disturb me and cause me to skip my hour sleep this shift. What I knew, If a certain department would like to retain people due to the lack of manpower, they have the probability of holding your request for transfer. Now this factor really disturbs be very much. If such an scenario really happens, I have no idea how I'm going to take this. Once the vacancy is longer offered, I will loose that opportunity! I only hope that the bosses would be considerable enough on this move I will made. Besides, based on my performance, the more I get into calls, the more prone to mistakes I may commit! despite the promises,empty or not, I'm not sure If can take this pressure! specially the movement back to tech issues! I've been through tech, and I don't dream to be a super agent that takes in all products and at the same time, taking tech issues! I don't know how much psychological pressure I can take any longer! I don't want to become a zombie! A living dead! Time can tell, at the moment!