Memoirs From My Call Center Experience

Friday, February 16

Finally, I've Decided to quit!

I can now say what I want to say here! So no more crytic words anymore. To begin, after almost 7 months in AOL FPS, I finally hit the fourth and final tardiness. Of course I got coached on my third encountered, complete with all the notes and documents with the date and time of the lates I've incurred over the past week, before my four day vacation. It also has the CITE form for my unauthorized absent way back in Jan. They have not served the suspention yet. All my career here in Etelecare has been smudge with that record since I got here in this program. To top it all, I also have a KIR(Keep It Real) violation twice for cancelling a MusicNow account without proper verification.
All my MSI(Member Survey Index) were all satisfactory. Only my being late and absent ruined that. The other reason that contributed to this anxiety is my request to be transferred to a different program where one does not need to take-in calls. I beleive that's where the IT department is for. That too they hold my request for transfer. Fret no more, I'm going to leave eTelecare quietly. Only this blog is the reminder of what this company and program is all about. Today, I was late again, now I dont have the face to showup anymore. I'm going on self-termination! I logged-in, leave AOL-FPS for good. I can now happily announce, with all gladness................................................
........................ I QUIT ........... I will no longer work here in Etelecare! I will look for other jobs elsewhere!! I have nothing against this company, but I really hate to work in call-centers!
This will be the Final blog entry of this Memoirs! I will not close it yet, but leave it active for a few months!
What I will do is leave my ID and badge here and walkout! Never to be seen again!
To my former team mates, farewell. I thank you for your support. To my former Team leaders, I am really glad to be part of you. So long. I will follow where I am happy. Thanks for the support! For the people I personally know who knew this site please think of this as moving on.
I QUIT AOL-FPS! ADIOS! Now I can move on to my normal life!

Tuesday, February 13

A Valentine's Wish

The same as my first wish. Let me repeat, maybe this might work. I wish not to work in this damn department anymore, as a call center agent. Wish to be working in a normal job. An IT job that is decent enought not to pressure one everytime you come in till you leave. Although, there had been quite some long avail time, but this company is still looking for ways to hire more new blood to get all those phones ringing. Well my counter-wish for that, I wish this company closes!! HA! That is said and final! I'd rather find another job than this!! Let them all burn in HELL!!

Wednesday, February 7

A simple wish

My wish would be, a peaceful life. Stress free. Filled with loving family and friends. Time, lots of it, to spend it with them. A job that I really love. I don't mind the salary, as long as you're not a slave to it and it's selfish rules. Whenever you ask for a request, they grant them without excerting your rights too much! I wish a job where I can express my creativity and my love for it! Surely it is not a call center representative! I'd rather wash the bowl of a toilet than work and toil like, you never have the freedom to be what you can be! That's all I wish for this day.

Tuesday, February 6

Finally taking my Leave

It's now official, and filed it. I will finally have my long awaited, long wanted leave, after or since Chirstmas!! I feel much relieve. Now, doing something during my leave is another thing, I'll think of ways how to quit here in this department if they wont let me move to another this time! I'll rant about this in some other times.

Now, coinsiding with my 2 day leave(which is the maximum this dog gone department can offer)is my 2 days off. So a total of 4 days shore leave. I know it's not enough but It's all this pathetic department can offer me.