Memoirs From My Call Center Experience

Friday, November 17

Always thinking about quitting this job!!

Today's and yesterday's calls were bunch of crap. I'm beginning to think of just quitting this job by just walking out. I sometimes think that instead of working out their problem, I think I'm lying to customers, I'd burn in hell by now for doing that thanks to this job. All I want is out! I can't stand this call center crap. I want to vent this anger building. All I can do is just write here what I feel for ranting. I missed my old job. It's not very stressful. I'd rather set-up a bunch of pc's. I'm getting fed up in this line of work. I hate this line of work. Getting away is like getting stuck in a deep tar! The more you struggle the much harder it is to get away!! They hold your key to your next job that's why you just can't walk-out just like that!
I have a dream. I dream that I have my very own place to work everyday stress free, happy, contented, helping other people in their work on the computer. At the end of the day, you feel that the work has paid off. Not everyday you have this kind of a job. Unless I set-up my own business. My own shop, selling this and that. I still have 10 years more I can do for my life, I've already wasted almost a year here in this indsustry, call center slavery industry! I only wish this Christmas that I get a much enjoyable job! The only alternative I have here is either moving departments again! Chat is the last one I have in mind! There's Hardware specialty department too. I can't stand being mad to someone, It's not me! I never want to get mad to anyone I don't even know! I'm not even a very confrontational person! I'm getting fed up taking calls! My lifeforce is getting sucked! I'm tired of this race. If I can cry out this problem I would, but I can't! I wished that the world would end soon! if not sooner! It's not even easy to find a replacement job these days! All I want is to rest for a month and set my spirits up for a better job! I really need to be with my family! I missed being with them all the time. I'm tired to be waking up every day wasting my energy on something I not even very good at doing or like doing, taking calls! I having a normal job where you wake up 6am in the morning and go home 6 pm in the afternoon! That's a normal job! That I missed since I left my former company. The only thing I dont like it on my former company is the salary which is above minimum versus the average salary here in this call center, 3 time more. I only work for the money. yet the sacrifice is great!
I got another lookout in one of my calls again for not stating the my name and client's name and all those spiel craps which, in my opinion, seems to annoy the clients more than serve them. If only such things never existed, it's a lot better! I don't care anyway if I get evicted in this department for neglegence in productivity. They can't evict me, beacause they badly need poeple on the floor to support the queue. It's all that crappy things about call centers I really hate the most! procedures and signing contracts and if you violate, it only makes some poeple do their strict jobs. Anyway, I just had a bad and rough day in a call center again! The job I really hate, but it's the only job i got. It hasn't become a choice but a necessity! I hate that system! I curse the person who invented call center business!!!

0 Comments:

Post a Comment

<< Home